![]() If you set up a security question when you created your Microsoft account, you also have the option to recover your account by answering the security question instead. Finally, set a new password for your Microsoft account. Sign in to the Security page with your Microsoft account, and then select Change my password. Select Password from the left navigation pane or select Change. Once you receive the account reset code from Microsoft, enter the code that you receive in the email on the next page, and click Next. Sign in to the My Account portal with your work or school account, using your existing password. Assuming that you still have access to that email account, select Email and click Get code. The next page will ask you whether you want to email a security code to your email address so you can reset your password. On the next page, instead of entering your password, click Forgot Password? (depending on whether you’ve previously logged in, this link may be titled Forgotten your password? instead). ![]() Enter the email address that you used to sign up with Microsoft, and click Sign in. ![]() If you’ve forgotten your Microsoft Office password, you can get a reminder from the Microsoft account login page. Click Forgotten your password on the login page (Image credit: Microsoft)
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